We offer free 5-12 day shipping on orders over $40 or priority shipping 2-5 Day Shipping through USPS or Expedited  2-Days shipping through Fedex.

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  • Orders over $40 qualify for free 5-12 Days shipping through USPS
  • We also offer expedited 2-5 days Shipping for an additional price of $8.00 or Fedex 2-Day Air for an additional price of $18.00.
  • We strive to offer same day fulfillment on most weekdays, excluding holidays. If you order Friday night, Saturday, or Sunday, your order will be shipped on Monday.
  • Orders from Natranal always ship discreetly in temperature optimized packaging.
  • We currently offer international shipping. Natranal does not assume responsibility for international shipments that are taxed, lost, held, or stopped by authorities in the receiving country.
  • If your item is damaged or broken upon arrival, please contact us and we will provide an exchange, refund or return upon reasonable proof.
  • Cancellations must be submitted via email prior to your order being dispatched from our fulfillment center.
  • If your package is marked as delivered but can’t be found, call or visit your local USPS and provide them with your tracking number.
  • Natranal is not responsible for lost or stolen packages. We have no control over your package after it is handed to the carrier.
  • Please allow for delivery delays during peak order volume. Items that arrive significantly later than expected may qualify for a partial refund, unless notice of delay is given and cancellation options are offered.

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